Position: Freelance – 3 months (48 hours a week) – extendable 

Nationality: Any Arab nationality 

Remote Work (not necessary based in Jordan) 

Job Description

A savvy digital officer who will help us support the work of ARIJ 

About the position

Communications is critical to the advancement of ARIJ’s mission. To build an investigative ecosystem in the Arab World, we need to persuade practitioner organizations, donors, and policy influencers around the Arab world to achieve real accountability. 

ARIJ understands that communications is vital to achieving any and all of these objectives.

We are committed to implementing an audience-centered approach to our communications. We know that it is not enough for our messages to reach our audiences, they also must resonate with them. They must be communicated in a manner that is both visually and linguistically compelling and clear, and framed to address the needs and values of our diverse audiences. At the same time, they must stay true to ARIJ’s brand identity.

We are searching for a Digital Communications Officer who will help us share our story with the world. The Officer will be an instrumental member of the ARIJ digital team, responsible for managing and enhancing all our digital content and channels to support the advancement of the goals of our editorial, programs, grants, projects teams, advocacy campaigns, and ARIJ as a whole.

Working alongside the Digital Communication Team Leader and the Digital Manager, and in close collaboration with the editorial team, the Digital Communications Officer will be responsible for the following-

Digital content management

• Supporting our teams to organize, caption, tag, and upload investigations to ARIJ’s online platforms 
• Developing and managing a system for organizing and categorizing written and visual content to ease the sharing of diversified content through digital channels

Social media management

• Help managing ARIJ’s profiles and engaging with diverse audiences across key social media sites (Twitter, Facebook, LinkedIn, YouTube)
• Generating, editing, and publishing, clear, compelling content that upholds our brand identity and advances our objectives, including share graphics
• Mining and collating relevant, interesting, and useful content from across other Investigative journalism centres, ARIJ’s publications and updates, and the broader web to share with target audiences
• Developing, implementing, and managing a social media calendar, including a syndication schedule for evergreen content

• Researching and maintaining lists of relevant influencers, funders, and high-impact hashtags
• Collaborating with other ARIJ teams to develop social media plans ahead of key conferences, events, and opportunities
• Tracking and assessing social media metrics, insights, and best practices to help us continuously improve our reach and engagement with key audiences

Website updates, maintenance, and analytics

• Drafting and publishing posts, creating pages, editing content, fixing broken links, and reviewing site content to ensure it is up-to-date and accurate on ARIJ’s main website
• Supporting the management of website media library, and the publicly accessible online resource library
• Developing and maintaining a system for regular tracking and reporting of website metrics 

Outreach and other support

• Supporting strategic engagement with our mailing list of investigative journalists and concerned citizens, including updating and maintaining the segmentation of our lists, and formatting and scheduling mailers
• Providing additional communications support as required

About you/must-haves for the position

• Track record of excellence in communications: You have a minimum of 3 years’ experience in social media marketing or digital communications. You are a skilled and versatile writer who believes in the power of language to tell important stories. You’re known for succinct, clear, compelling prose – your writing is simple and accessible while attentive to nuance; in both English and Arabic. 
  
• An eye for clean, compelling design: You have exacting standards for the look of any product that passes through your hands. You have a good design aesthetic and are picky about things like inconsistent spacing and formatting. You understand what will resonate with audiences. You are able to sort through masses of information and determine what content is relevant, important, interesting and effective. Graphic design skills are a plus.

• Technologically savvy: You’re a technophile; when working with a new program or application you quickly become fluent. You can manage Facebook Pages, Twitter, YouTube, and LinkedIn with ease and understand how to best utilize social media management tools like TweetDeck. You have experience with website content management systems such as WordPress or Drupal, as well as online media management systems like Picsio or Flickr. Previous engagement with photo editing, video editing, and/or graphic design software is preferred. Knowledge of HTML and/or CSS is a plus.

• Efficiency and skilled process management: You work quickly and efficiently and can churn out excellent, on-point work product in short timeframes – you always nail deadlines. You manage collaborative processes confidently and efficiently: you know how to work with input from a variety of stakeholders, while maintaining control, scope, and timeliness.

• Collaborative and service-oriented: You greet everyone you encounter with a collaborative spirit, kindness, and empathy. You are known as a team-player who brings an “all hands-on deck” mindset to all projects – you’re happy to contribute however you can to advance our mission.

• Growth-oriented: You’re always seeking to better yourself and your work, and you will push yourself to the peak of performance to help fulfil our mission. In service of that growth, you welcome and delight in feedback from supervisors, peers, and anyone else.